(0.5 / 5)2362+ Ratings

Ottocast Reviews

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Overall Rating

0.5

5 Reviews

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About Ottocast

Ottocast.com is recognized for its range of wireless CarPlay adapters and Android Auto adapters that enhance the in-car experience by providing seamless connectivity between phones and vehicle console units. These products support features like watching YouTube, Netflix, and online navigation without the need for cords. The OttoAibox P3 is a notable product, offering wireless CarPlay and Android Auto, along with a built-in operating system and a suite of dedicated apps. Additionally, Ottocast has introduced OttoPilot, an after-sales service app designed to provide customers with a convenient way to manage their products and services, including troubleshooting, warranty claims, and firmware updates. This app reflects the company's commitment to customer satisfaction and staying ahead of digital trends.

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Ottocast Customer Reviews (5)

0/5

bkubiak7

Verified Buyer

Total garbage and customer service isn’t any better!

I bought a Play2Video unit from Ottocast and what a waste of money and time that was. The unit connects pretty quick and the music sounds decent but the phone calls are horrible and broken on both ends of the call. Ottocast doesn’t accept returns it seems and their initial response time to my contact via their site and through email was about 7 - 8 days. After that the average response time is 2 - 3 days. They require you to do updates to their garbage products before they will accept a return and the first suggestion was that I provide a video of the phone call failing. The requests they make are ridiculous and 3 weeks later I still can’t return this garbage product. This company is a total scam and they don’t seem to care. Stay away from them!

Jul 6, 2023

sumad3008

Verified Buyer

Ottocast is a Scam

I ordered an item from Ottocast on 24th April but they never shipped the product, instead gave me a fake shipping shipment number. On contacting them, they kept blaming the courier service. Each time they had a different version. Once it was the courier service, then it was their after-sale service, then they promised to refund but later retracted stating they will need to deduct 20 $ for cancellation. Its been 18 days, I still don't have the product nor a refund. They have a poor customer service and people from India, please be very careful when buying products from them. Even through Amazon. I have filed a consumer case against them in HK.

May 11, 2023

Tegan Lucas

Verified Buyer

Feb 14, 2023

Gérard Marois

Verified Buyer

Feb 12, 2023

Jake Sawyer

Verified Buyer

Feb 9, 2023

Ottocast Customer’s Q&A

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Ottocast FAQs

About Ottocast.com Popular Products and Services?

Ottocast.com is renowned for its wireless CarPlay adapters, which are among the most popular and well-reviewed in the market. The OttoAibox P3 stands out, offering wireless CarPlay and Android Auto, along with a built-in operating system and a suite of dedicated apps. The U2AIR Pro Wireless CarPlay Adapter and the A2Air Pro Wireless Android Auto Adapter are also best sellers, with the former available from $79.99 USD. For those seeking an all-in-one solution, the Play2Video Pro Wireless CarPlay/Android Auto Adapter is a notable choice, starting from $159.99 USD. These products aim to revolutionize the in-car experience, providing users with the ability to connect their smartphones to their vehicle's console wirelessly, supporting features like watching YouTube, Netflix, and online navigation. Additionally, the OttoPilot app enhances customer service by offering a convenient platform for managing products and services, including troubleshooting and firmware updates.

About Ottocast.com Payment Method?

Ottocast.com accepts a variety of payment methods to ensure a convenient shopping experience. Customers can use major credit cards such as Visa, MasterCard, American Express, Discover, Diners Club, Union Pay, and JCB Card. Additionally, PayPal is supported, allowing the use of a PayPal account balance or credit card for payment. The website conducts a standard authorization check on the payment card to ensure sufficient funds are available, debiting the card upon authorization. This debit is treated as a deposit against the value of the goods purchased. Transactions are processed in USD, and while the cart may display several currencies, checkout occurs using USD at the current exchange rate.

Ottocast.com Return Policy?

Ottocast.com provides a 30-day return policy from the day of product delivery. Customers can request a return within this period if they are not satisfied with their purchase. The product must be in the same condition that it was received, unworn or unused, with tags, and in its original packaging. A $35 restocking fee may be deducted from the refund if there was no seller's fault. Shipping costs for returning the item are non-refundable and will be the customer's responsibility. As for the shipping policy, Ottocast offers free shipping which takes approximately 10-15 days. There is also an option for premium shipping with a fee of $40, using services like DHL/FedEx, which takes about 6-9 days. The shipping policy highlights that delivery times may vary due to COVID-19 restrictions and that customers should be aware of potential customs or import duties that may apply to their order.

Will I receive a confirmation number for my Ottocast order?

Yes, upon successfully placing an order, customers will receive a confirmation number. If customers do not receive a confirmation number within 24 hours of placing their order, they can contact Ottocast for assistance.

How does Ottocast's adapter connect to a phone?

The Ottocast adapter connects to a phone via Bluetooth and sends the WiFi credentials. Then the adapter disconnects from the Bluetooth network and operates solely over WiFi.

What is Ottocast's return policy?

Ottocast has a 30-day return policy, which means customers have 30 days after receiving their item to request a return.

Is Ottocast's adapter compatible with all iPhone models?

Yes, Ottocast's adapter is compatible with all iPhone models from the iPhone 6 (running iOS 10) to the iPhone 14 Pro Max.

How long does Ottocast delivery usually take?

In general, orders will be delivered within 10-15 business days. However, please note that delivery times may vary depending on the shipping location and the customer's location.